Privacy Policy

Easy Life Plumbing and Heating (“we”, “us”) is committed to protecting your personal information. This policy explains what we collect, why, and how we use it.

What we collect

When you contact us via our website form, we collect your name, phone number, postcode, and the details of your enquiry. We use this information solely to respond to your enquiry and to provide the services you request.

How we use your information

We use your contact details to arrange and carry out plumbing and heating work, to send job confirmations and invoices, and to follow up on work we have completed. We do not sell your information to third parties and do not use it for marketing without your consent.

Retention

We retain customer records for as long as necessary to fulfil our contractual and legal obligations — typically seven years for financial records. You may request deletion of your data at any time by contacting us.

Your rights

Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@elplumbing.co.uk.

Contact

For privacy-related enquiries: hello@elplumbing.co.uk or 07719 488 282.

Last updated: July 2025.